A Rich History and a Bright Future
CWD Group was formed in 1995 when it became apparent that there was a need in the community association management industry for a full-service, customer oriented management company. Our goal from inception was to, above all else, provide exceptional customer service.
This simple core value has led to our success: in our twenty-five years CWD Group has been in business we have grown to be one of the largest privately-held community association management companies, with unparalleled client and staff retention. CWD Group has never advertised, relying instead on excellent word of mouth client and staff referrals and solid management performance.
Founded in Seattle, built in Puget Sound, and focused on the Northwest, we are a stable, locally owned, operated, and controlled management firm with no “centralized’ processes mandated by out-of-state management, no shareholders to whom we are accountable, and with no intention of ever transitioning to a larger, out-of-state parent organization. Our ‘feet-on-the-ground’ management allows us unequaled ability to continually adjust our services, work product, and business focus to suit the needs of our clients, a business climate unmatched by our competitors.
“We are a stable, locally owned, operated, and controlled management firm with no ‘centralized’ processes mandated by out-of-state management…”
We limit our practice to common ownership interest management, with over two hundred nine communities and approximately Six Billion Dollars of property value under management. Our smallest client is two units; our largest represents over two thousand lots.
It has been great to work with Ann Hart and Jackki Vo with specific questions. They have been very available and helpful.Thanks again,
We can’t reiterate enough our gratefulness at your quick responses. You put other management companies to shame.
Thanks Mike, you are so amazing and awesome by the way! Simply the BEST property manager I've worked with in my 20 year real estate career!!!
Thank you!!! Best wishes, Heidi
Please take this as a commendation for the top rate service I received from Mike Hilfer - he is truly an asset to CWD Group. His professionalism is above and beyond: he responds to my emails quickly, and takes the time to answer all my questions. His great attitude and care to take initiative is highly impressive and greatly appreciated.
We do not have the words to express how we appreciate all the hard work, dedication, and wonderfully clear and concise communications and education Paul has provided since CWD Group started. Paul has diligently and with great clarity and precision provided much needed professionalism. Saying thank you does not convey how much we appreciate you!
Thanks for checking in! In short, Ann is a rock star; we could not be more pleased. Shayna is also doing a bang-up job for us on our remediation. It's refreshing to work a professional, personable, and knowledgeable team – what we needed desperately after our prior management company. Hiring CWD Group was the best decision EVER.
Hiring CWD Group was the best decision our Board has made! I would especially like to thank and acknowledge Dan Phipps; after our meeting this evening it was clear to me just how far we've come. Thank you for founding a company that is so different than other management companies in the best possible way. Your cornerstone is customer service!!
I am writing to commend CWD Group for the excellent service it provides Borealis. Alicia handled our Annual Meeting masterfully. Her knowledge and expertise are evident in every interaction I have with her. I know that I speak for the entire Board when I say how grateful we are to have CWD Group working with us to make our community a success.
I wanted to express how pleased I am with CWD Group’s performance, responding at 3:00A to a fire alarm. Kevin coordinated emergency repairs, came to our building to assume fire watch (allowing me to get back to bed!) and coordinated vendor responses. Please accept my gratitude; I know that it's not fun to be on-call over the holidays!
No doubt all the board members appreciate the time and effort you have given us. We have great appreciation for your efforts in assisting us to catch up in the many different areas of governing the HOA, including the financials, so neglected by our prior management company. Every week we cross off another few more items from the list!
Thank you for your considered professionalism and care in your management of our community. It is the considerate follow up and attention to detail that not just reinforces the splendid work you all do as property managers, but you also lead by example. With your help we continue making progress towards a well-run building.
On behalf of the Board of Directors, I am pleased to compliment Shayna for her assistance to the Board. We are very pleased with her response to our requests, including nights and weekends. She has gone above and beyond our expectations. I look forward to many future years of CWD Group’s relationship with the Meridian Board.